Guide

A guide to your stay at our Mountain Air Condo

We are so happy that you chose our property for your vacation! We certainly hope you enjoy your stay.

When you arrive, have a look around. If you have any questions or concerns please let us know and we will work to address the issue as quickly as possible.

For your convenience, “start-up” supplies are provided for you. The renter is responsible for any additional needs they may have.

Please be responsible and respectful of our condo and treat it as if it were your own.

If you need to reach us, please send a message in the reservation portal. We strive to respond as quickly as possible. We will be available to respond between the hours of 8 AM-10 PM.

Thanks for visiting!

Tina & Mike

Arrival

The property address is
130 Stoney Falls Loop, Unit # 302, Burnsville, NC 28714

As you approach the Mountain Air community, please pull up to the gate house (which is staffed 24/7) by using the LEFT LANE. Give the gate house personnel your name and they will provide you with a gate pass that you will use for the duration of your stay.

GPS will get you to the condo, but here are some additional directions that may be helpful:

Once you’re through the gate, follow the main road (Mountain Air Drive) for approximately 1.8 miles.
TURN LEFT (sharp turn) onto Stoney Falls Loop.
First Fork: GO LEFT to stay on Stoney Falls Loop.
Second Fork: STAY RIGHT (the left fork is a driveway to a different building).
Take the NEXT LEFT into the driveway for Building 130. You’ll see this sign on the left. (130 is the building number, 302 is the unit number)

Directional sign

Condo Exterior, front door

Smart Lock Entry

To unlock, enter the code we provided to you in the check-in instructions email. The code will not work until check-in time. If you’d like an early check in time, please contact us in advance!

To lock from the outside, just tap the lock icon in the lower right corner.

To lock from the inside, just turn the thumbturn like a standard deadbolt.

Emergency Info

In case of emergency Dial 911

There is a First Aid Kit and a Fire Extinguisher
in the pantry, to the left of the refrigerator

WiFi (SSID): MountainAir302

Password: 130stoneyfalls

There are actually two networks in the condo: MountainAir302_5Ghz and MountainAir302_2Ghz. Both have the same password. The 5Ghz may be faster but doesn’t travel as far. It’s probably the best choice for the living room and kitchen. The 2Ghz is not as fast, but travels better through walls. It may be the better choice for the bedrooms.

The neighborhood also has a wide area open WiFi network: MA-POA Guest. No password needed.

Please be respectful of our home and our neighbors by following these

House Rules:

No Smoking
No Parties
No Pets
Quiet Time: 9pm – 9am
Do Not Feed Wildlife
Enjoy Yourself!

TVs

There are 3 Smart TVs in the house;
one in the living room and one in each bedroom.
They all use the same kind of remote:

Thermostat

There’s a Smart thermostat at the top of the stairs. Touch it and the controls will light up. Lower left is down, lower right is up.

For more in-depth info, click here for a video

Fireplace

The fireplace is NOT wood-burning. Nothing should be placed or burned inside the fireplace. To operate, there are two switches to the left. One is for the flame and the other is for the fireplace fan. (This will blow warm air into the room once it’s warmed up.)

Pull-Out Sofa Bed

On the L-shaped sofa in the living room, the section facing the fireplace has a pull-out queen bed. Pillows and sheets are in the closet next to the top of the stairs, blankets are in the second bedroom closet.

Owner’s Closet

The closet downstairs at the entrance is locked. This is where we keep supplies for the cleaners. Please don’t try to access this. If there’s something you need, please let us know!

Kitchen

On the kitchen counter is a Keurig K-Mini Plus coffee maker. Click here for a Quick Reference Guide. If you want to brew a whole pot, there’s a Mr. Coffee coffee maker in the pantry to the left of the fridge. Here’s the manual for that one. Please be sure to bring your own coffee.

Next to the disposal switch, there’s a switch for the dishwasher. If the dishwasher is not working, please make sure that switch is on (in the up position).

Towels

An ample supply of towels are in each bathroom. Additional towels are in the master bathroom closet and the closet opposite the second bathroom.

Makeup, face medications/creams and tanning products will stain the white towels. Please use the black makeup towels provided in each bathroom.

Pets

No pets are allowed. We love pets! We have a dog of our own, but we strive to keep the condo in top shape for all of our guests, so we leave our dog home as well.

Trash

Please bring trash to the bear-proof receptacle on the lower level parking lot. Take the stairs down to the bottom level, go to that parking lot and look for the green receptacles.

Please don’t put garbage bags out in front of the condo. This will attract wildlife and could lead to a fine from the HOA.

Also, please don’t leave any food in your car. If a bear gets a whiff of it, it could damage your car!

Speaking of bears

Here are some important bear safety tips!

Neighborhood Amenities

The golf course, pool, clubhouse and restaurant are only for Mountain Air Country Club members. However, you are welcome to access the neighborhood’s six parks and six miles of hiking trails.

Google Map of our favorite Mountain Air parks and trails

The closest park is Heritage Ridge Park. Take a left out of the front door, then it’s only 0.3 miles down the hill. It features a pavilion with picnic tables and fireplace, scenic overlooks bathrooms. Also, Heritage Ridge Trailhead, which goes down to Creekside Park.

Below are links to PDFs of the trails in Mountain Air:

Ridgetop and Mossy Branch Trails
We love Jump-off Trail. Great scenic overlook with views of Mount Mitchell!

Creekside Park and Trails
Pavilion, picnic tables, charcoal grills, water feature, fire pit,
multiple trails, bathrooms.

Trail Map Info and Legend

Venturing out

When you’re ready to explore beyond the neighborhood, be sure to check out the quaint town of Burnsville. I’ve compiled a list of popular eateries, pubs, diversions, attractions and activities at this link. You can also check out ExploreBurnsville.com to see more of what the area has to offer!

Check Out Checklist

Check out time is 11AM
Please double check to make sure you don’t leave anything behind!
Dishwasher
Please load and run the dishwasher. Cleaning service does not include cleaning dishes.
Trash
Please take any food and other garbage, bag it, and place it in the bear-proof trash bins, as described above.
Towels
Place used towels in the bathtub or shower floor.
Linens
You can leave the sheets on the beds. Cleaners will remove these.
Doors
Please be sure to lock the two patio doors, and the main entry door upon your exit.
Have A SAFE TRIP HOME!

Please Leave us a Review!

We hope you had a great time in our mountain condo. We would very much appreciate it if you would take the time to review us on the portal you used to book us, AirBnB, VRBO or Booking.com.

MountainAirCondo.com